Worried about buying artwork online?
Buying an artwork is a very personal investment. Although we do our best to display artworks in as much detail as possible online, you may still want to see them in the flesh before purchasing. Our studio in Tilford, Surrey is open Mon-Fri 9am-5.30pm and by appointment on Saturdays. Visitors are always welcome and we would be delighted to show you any artworks which you may want to see. Alternatively CCA Galleries exhibits at several large art fairs throughout the course of the year: Art London (October), Multilpied (October), London Art Fair (January) and the London Original Print Fair (May). If you would like to come and see us at an art fair, please contact us on 01252 797201 and we will let you know the details of the next art fair that we are attending and send you a complimentary ticket.
Authenticity
We understand that buying an artwork from ccagalleries.com may be a higher value purchase than you may usually make online. First, let us re-assure that all artworks available for purchase on our website are authentic prints, lithographs, etchings or paintings signed by the artist, and all come with a certificate of authenticity (please see example on the left).
Payment
We want you to feel secure about buying from us online. We employ Worldpay: a wholly owned subsidiary of the Royal Bank of Scotland, to process all payments. Worldpay is acknowledged as the global and trusted leader in secure multicurrency internet payment handling. We take all precautions to keep the details of your order and payment secure. We only accept your purchasing information, such as credit card details, through our secure server which ensures that any data sent to us is encrypted by our browser before being sent to us.
Delivery
CCA Galleries delivers all website purchases over £50 within the UK for free, framed or unframed. Once we have received your order we will contact you to organise the most convenient time for delivery. We can normally deliver within 10 working days.
Returns/Refunds
We make every effort to ensure that your goods are delivered to you in perfect condition. If for any reason your goods are damaged upon receipt, we will make every effort to rectify the situation. We will collect the damaged artwork and replace it if possible (subject to availability). Alternatively we will offer you a full refund. If you choose to return your artwork for any other reason, we will refund you, but you will have to pay any shipping costs incurred.
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Greenhills Estate Management Office, Greenhills Estate, Tilford Road, Tilford, Surrey, GU10 2DY.
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